Privacy Policy

Microdive Scuba is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018). We collect your data to process your order and to provide a service afterwards. There is the option to opt out of any marketing emails.

The type of information we will collect about you when you place an order or register on our web site includes:

    Name
    Address
    Phone Number
    Email Address
    IP Address

We use PayPal to process your data, please see their privacy policy here

We will never collect sensitive information about you without your explicit consent. We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy or with your express consent. We may use technology (such as google Analytics) to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you can email us at admin@microdive.com

Use of Personal Information
We use the information that you provide us with for the following purposes:

    To send updates regarding the status of your enquiry or order
    To (may) send newsletters and updates which we believe you will be interested in
    To understand the behavior of our registered users

When you purchase something from our store, we need to know your name, email address, delivery address. When you browse our online store, we automatically receive your IP Address, which allows us to learn about your browser and operating system.

Your Consent
By submitting information to Microdive Scuba, you consent to the collection and use of this information by Microdive Scuba.  If you wish to withdraw your consent at any time, contact us by emailing admin@microdive.com or mailing us at:

Microdive Scuba
Unit 22, Runwood Road
Charfleets Industrial Estate
Canvey Island
Essex
SS8 0PL

Your Email Address
Your email address is used to communicate with you regarding your order. It may also be used for marketing purposes, but you will be provided with the opportunity to unsubscribe at any time via the unsubscribe link which can be found at the bottom of any marketing emails sent by Microdive Scuba.

Data Security
Our store is hosted with a UK host. Your data is stored through their data storage, databases and on the general application. This is stored on a secure server behind a firewall. 

We do not store credit card details nor do we share customer details with any Third-Parties.

All payment transactions are carried out via PayPal, or via bank transfer to our account. In either cases, we do not store nor have access to your financial details.

For more insight, you can read PayPal Privacy Statement here.


The Internet and Cookies
Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our reasonable control.

We may from time to time use 'cookies' on the Website to monitor how people use the Website. This helps us to understand how our customers and potential customers use the Website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.

If you do not want us to use cookies, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on the Website without cookies. The ‘Help’ icon on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.

Everytime you clear your browser history and cache, and re-visit our store again, you will be prompted with a pop up regarding cookie information. You will also be given an option to "not accept" cookies.

We use session cookies on our website. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser.

These cookies are also used:

_gat, _ga, _gid   -  These cookies, managed by Google Analytics and Google Adwords, collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Further information can be found in Google’s privacy policy. To opt out of being tracked by Google Analytics across all websites click here.

language  -  This cookie is used to identify local language to be used in our store
PHPSESSIONID  -  These cookies are needed to display and manage the many articles in our blog and School of Risk. These cookies are deleted when you close your browser.
_zlcmid  -  These cookies are managed by ZopIM, who provide the technology behind our 'live chat' system.
currency  -  This cookie is used to identify local currency to be used in our store
vuid  -  These cookies are managed by vimeo.com, who provide the technology behind our hosted videos.

Analytic Tools
Microdive Scuba use Google Analytics to record information about visits to our website and use this to learn about the behavior of customers. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure that our website is operating effectively for our users. You can find out more about how Google uses cookies at: http://www.google.co.uk/policies/privacy/

Social Media Plug-Ins
Social Media Plug-ins for Facebook obtain data for tracking purposes. This is in line with the terms of each social media.

Links
The Website may include third-party advertising and links to other websites. We do not provide any Personal Data to these advertisers or third-party websites.

Third-party websites and advertisers, or Internet advertising companies working on their behalf, may also use technology to send (or "serve") the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection. You can find out more information through the website https://www.networkadvertising.org/

We exclude all liability for loss that you may incur when using these third party websites.

Your Rights
The Data Protection Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the Act. An access request may be subject to an administrative fee to meet our costs in providing you with details of the information we hold about you. You additionally have the right to ask for your Personal Data to be deleted. These are sometimes referred to as the ‘Right to Erasure’.

Please contact us using the details set out above if you wish to exercise any of those rights and we will be happy to assist.

International Privacy
The above privacy statement may not be applicable in all countries of Microdive Scuba visitors as security policies may vary according to the individual Internet laws in each host country.